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Cancellation Policy


Cancelling More Than 2 Hours From Your Appointment

If you cancel more than 2 hours before your appointment, no problem. Simply do so online at or give us a call at the location you’re booked at.

Cancelling Within 2 Hours

Cancellations within 2 hours have a $25 fee. This policy includes first time free appointments and no-shows.


We kindly ask that you arrive at least 5 minutes before scheduled treatment time so you can check-in. If you are running late, please let us know. We will always do our best to accommodate you with the next available slot but simply cannot make any guarantees.